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Important Information

 04/20/2017

Special measures regarding the « Denied Parties »

As a trusted service provider, DHL Express has to respect local and international rules and laws implemented in the context of the strengthening of the global security.

Therefore, we would like to inform you that any shipment given to DHL Express could be delayed if the shipper or the receiver involved in the transaction is linked to an entity or an individual that is on a Denied Parties list.
Denied Parties are individuals or entities that have been denied shipping privileges by government agencies because they are involved in illegal activities such as drug trafficking, money laundering or terrorism. Any transactions with someone on this list that would violate the terms of its denial order are limited or even prohibited.

In the context of these new regulations, all our shipments are checked in order to point out any anomaly or a possible link with the Denied Parties list.
If there is any doubt the shipment is stopped and checked again carefully.
Our mission is to ensure that we don’t carry any shipment from or to a Denied Party.

In order to avoid any unjustified obstruction, we recommend you to use DHL online shipping tools to prepare your shipping order to eliminate hand-written errors.
We also invite you to be as precise and exhaustive as possible when entering the shipping information to facilitate the checking procedure and avoid your shipment to be unfairly stopped and considered as a Denied Party.
  • If for example DHL receives a consignment from you with incomplete consignee details then DHL may flag this as a potential Denied Party shipment and the shipment could be held requesting fully completed address and contact details.
  • Receiver : Jacques Dupont
    Blocking reasons :
    - Incomplete name or first name: J. Dupont or Jacques D.
    - Initials : JD